FAQ - Frequently Asked Questions

FAQs — Got questions? We’ve got answers.

Check our top frequently asked questions per category.

No, currently Menthum Mobile App is not available for Huawei mobile phones.
Yes, Currently Menthum Mobile App is available for iPhone mobile phones

FAQs — Got questions? We’ve got answers.

Can I use Menthum Mobile App on a Huawei mobile phone?

Which mobile devices does Menthum Mobile App work on?

What security precautions should I take to keep my Menthum Mobile App safe?

How secure is Menthum Mobile App?

What time would you visit me to obtain my physical signature?

Do I need to provide or sign any physical documents?

What documents do I need to sign up for Menthum Mobile App?

Who is eligible to sign up for Menthum Mobile App?

What are the key differences between Menthum EGP Account and Menthum USD Account?

Is the return on my money fixed?

How much return will I earn with Menthum?

What is the minimum amount I can save with Menthum?

What is Menthum USD Account?

What is Menthum EGP Account?

What is a fixed income fund?

What is a money market fund?

What is a mutual fund?

What is the limit for transferring money to another Menthum user?

Who can I transfer money to?

Is there an expiry date for reward points?

Is there a limit on the number of reward points I can redeem?

Is there a minimum number of reward points I can redeem?

How can I redeem my reward points?

Is there a limit to how many reward points I can earn?

What is the value of a reward point?

How many reward points do I earn for inviting my friends?

What are Menthum working hours?

What are the cut-off timings for Menthum EGP Money Market Fund?

How secure is Menthum EGP Money Market Fund?

What is Menthum EGP Money Market Fund?

What is “Rounding Off”?

What is the maximum amount I can add to my Menthum EGP Account?

What is the minimum amount I can add to my Menthum EGP Account?

Is there any fee for adding money to my Menthum EGP Account?

How long does it take to add money to my Menthum EGP Account?

How can I add money to my Menthum EGP Account?

What is “Rounding Off”?

What is the maximum amount I can withdraw from my Menthum EGP Account?

What is the minimum amount I can withdraw from my Menthum EGP Account?

Is there any fee for withdrawing money from my Menthum EGP Account?

How long does it take to withdraw money from my Menthum EGP Account?

How can I withdraw money from my Menthum EGP Account?

What are the cut-off timings for Menthum USD Fixed Income Fund?

How secure is Menthum USD Fixed Income Fund?

What is Menthum USD Fixed Income Fund?

What is “Residual Balance”?

What is the maximum amount I can add to my Menthum account?

What is the minimum amount I can add to my Menthum USD account?

Is there any fee for adding money to my Menthum USD Account?

How long does it take to add money to my Menthum USD Account?

How can I add money to my Menthum USD Account?

What is the maximum amount I can withdraw from my Menthum USD Account?

What is the minimum number of certificates I can redeem in Menthum USD Account?

Is there any fee for withdrawing money from my Menthum USD Account?

How long does it take to withdraw money from my Menthum USD Account?

How can I withdraw money from my Menthum USD Account?

What is the overall balance?

What is Menthum Core?

What is the Early Termination fee?

What is a Goal Bonus?

What is the frequency for goal deposits?

What is the maximum tenor for a single goal?

What is the Recurring Goal?

What is a One-Time Goal?

How can I set my goal?

What is Menthum Goals?

What are the fees for investing in Menthum Grow Fund?

What is the minimum investment amount for Grow?

How does Grow SIP (Systematic Investment Plan) work?

What are the ways to invest in Menthum Grow Fund?

How secure is my investment in Menthum Grow Fund?

Is Menthum Grow Fund a good option for long-term growth?

How does Menthum Grow Fund work?

Why choose Menthum Grow Fund?

What is the difference between a money market fund and an equity index fund?

What is the EGX 30 Capped Index? Is it different from the EGX 30 Index?

What is an equity index?

Why should I invest in the stock market?

What is Menthum Grow Fund?